Account Deletion

How to request deletion

Send an email to support@lifehealth.global with the subject line "Account Deletion Request" and include the following information so we can verify your identity:

• Full name
• Email address associated with your account
• Your CTI ID

You'll also need to confirm in your message that you want to delete all of your user information from the LifeHealth Platform.

What happens next

• The information you submit is used solely to verify your identity and process your deletion request.
• Once your identity is verified, our Operations team tags your account for deletion. Your account is marked as Inactive, which immediately prevents any further use of it across LifeHealth platforms.
• Certain information may be retained for a limited period where required by law, regulatory obligations, or legitimate business purposes (for example, clinical records subject to healthcare recordkeeping requirements), consistent with our Privacy Policy.